Front Desk Agent
- Full time
- BSD City, Banten, Jalan Pahlawan Seribu - CBD Lot Kavling VIIA - BSD
- @Trembesi Hotel posted 4 weeks ago
- Posted : January 29, 2026 -Accepting applications
Job Description
Trembesi Hotel BSD
Trembesi Hotel BSD is a modern and dynamic property located in the thriving BSD City area, inviting talented and dedicated individuals to join our growing team. Our hotel is committed to delivering exceptional experiences through a fusion of local warmth and professional service standards. We are currently offering diverse hotel jobs in BSD City for passionate hospitality professionals looking to advance their careers in a 4 or 5-star environment.
As a member of our dynamic team, you will have the opportunity to develop your skills and grow within a supportive culture that values motivation and teamwork. We are identifying top-tier talent for this hoteljob.id search, focusing on candidates who bring at least 1-2 years of relevant experience to our operational departments. If you are seeking rewarding hospitality careers in Banten and want to be part of a vibrant hotel community, explore the many positions available in our current hiring initiative.
A lot of hotel staff stay in this role for years simply because they never question it, focus only on finishing tasks rather than building transferable skills.
Position: Front Desk Agent
Responsibilities:
- Handle guest check-in and check-out procedures with professional efficiency and warmth
- Address guest inquiries and resolve complaints to ensure high satisfaction levels
- Process payments and maintain accurate guest folios using the property management system
- Provide information about hotel facilities, services, and local area attractions
- Collaborate with other departments to fulfill guest requests and ensure a smooth stay
Qualifications:
- Minimum 1-2 years of experience in a similar position in a 4 or 5-star hotel
- Highly motivated, good team player, and passionate about guest service
- Fluency in English is an advantage for international guest interactions
- Excellent communication and interpersonal skills
- Proficient in property management systems and standard office software
- Professional appearance and grooming standards
- Able to work flexible shifts including weekends and holidays
How to Apply:
Please review the position requirements for your desired role carefully and examine your professional fit before taking action. To be considered for these hoteljob.id vacancies, submit your application deliberately by scanning the barcode on the job page to move forward through the official recruitment channel.
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