Reservation Agent (E-Commerce)

  • Full time
  • BSD City, Banten, Jalan Pahlawan Seribu - CBD Lot Kavling VIIA - BSD
  • @Trembesi Hotel posted 4 weeks ago
  • Posted : January 29, 2026 -Accepting applications

Job Description

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Entropy always wins.

Trembesi Hotel BSD
Trembesi Hotel BSD is a modern and dynamic property located in the thriving BSD City area, inviting talented and dedicated individuals to join our growing team. Our hotel is committed to delivering exceptional experiences through a fusion of local warmth and professional service standards. We are currently offering diverse hotel jobs in BSD City for passionate hospitality professionals looking to advance their careers in a 4 or 5-star environment.

As a member of our dynamic team, you will have the opportunity to develop your skills and grow within a supportive culture that values motivation and teamwork. We are identifying top-tier talent for this hoteljob.id search, focusing on candidates who bring at least 1-2 years of relevant experience to our operational departments. If you are seeking rewarding hospitality careers in Banten and want to be part of a vibrant hotel community, explore the many positions available in our current hiring initiative.

Most people who accept this position never ask themselves what it does to their long term path, focus only on finishing tasks rather than building transferable skills.

Position: Reservation Agent (E-Commerce)

Responsibilities:

  • Manage hotel reservations across diverse online booking platforms and direct channels
  • Monitor and optimize online travel agent (OTA) presence and rate parity
  • Address guest booking inquiries and provide professional confirmation and assistance
  • Collaborate with the Sales and Revenue teams to implement dynamic pricing and promotions
  • Ensure accurate reservation data entry into the property management system

Qualifications:

  • Minimum 1-2 years of experience in a similar position in a 4 or 5-star hotel
  • Highly motivated, good team player, and detail-oriented
  • Fluency in English is an advantage for international booking management
  • Strong understanding of E-Commerce platforms and OTA extranets
  • Proficiency in property management systems and MS Excel
  • Excellent organizational and communication skills
  • Analytical mindset with a focus on revenue and conversion

How to Apply:
Please review the position requirements for your desired role carefully and examine your professional fit before taking action. To be considered for these hoteljob.id vacancies, submit your application deliberately by scanning the barcode on the job page to move forward through the official recruitment channel.

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