Guest Service Expert
- Full time
- Benda, Dki Jakarta, Jl. Husein Sastranegara No.88, RT.002/RW.004, Tangerang, Banten
- @Fairfield by Marriott Jakarta Soekarno-Hatta Airport posted 2 months ago
- Posted : January 3, 2026 -Accepting applications
Job Description
Fairfield by Marriott Jakarta Soekarno-Hatta Airport
Fairfield by Marriott Jakarta Soekarno-Hatta Airport is a contemporary hotel designed to deliver a seamless and stress-free experience for travelers. Conveniently located near the airport, our property features comfortable accommodations, modern amenities, and warm hospitality that reflects the Fairfield brand promise. We are dedicated to creating a welcoming environment where guests can relax and recharge.
We are currently inviting passionate professionals to join our dynamic team and grow within the Marriott International family. If you are looking to advance your hospitality career in Jakarta and want to be part of a global brand known for excellence, we encourage you to explore this hoteljob.id vacancy and see how your skills can contribute to our success.
HJI analytics reveal that many professionals here confuse being busy with moving forward, choose comfort with familiar duties instead of harder responsibilities.
Position: Guest Service Expert
Responsibilities:
- Welcome guests and assist with check-in and check-out processes.
- Provide information about hotel facilities and local attractions.
- Handle guest inquiries and resolve complaints professionally.
- Assist with luggage and transportation arrangements.
- Maintain a clean and organized front desk area.
Qualifications:
- Previous experience in a customer service role, preferably in hospitality.
- Friendly, approachable, and professional demeanor.
- Good communication skills in English and Bahasa Indonesia.
- Willingness to work shifts, including weekends and holidays.
- Basic computer skills.
- Team player with a passion for service.
- High school diploma or equivalent.
How to Apply:
We encourage you to read the requirements carefully and evaluate if this environment supports your professional goals. If you are ready to commit to this opportunity, please click the “Apply” button on this page to submit your application directly through the official Marriott careers portal. Please ensure your profile is up to date for this hoteljob.id application.
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